JMC Corporation
Gowns Cut to Hold Their Shape
JMC Corporation ships every evening dress order exclusively within Japan, using carriers experienced in handling formal garments and delicate embellishments. All orders placed before the daily cut-off are processed and dispatched from our Japan-based fulfillment point within one business day.
| Service | Delivery time | Cost |
|---|---|---|
| Yamato Transport (Kuroneko Yamato) | 1-2 business days | ¥850 |
| Japan Post (Yu-Pack, with convenience-store or post-office pickup option) | 2-4 business days | ¥700 |
Timeframes count business days from dispatch. Remote areas can add 1-2 days.
Orders placed before 14:30 on a business day are packed and dispatched that same day. Orders after the cut-off, on weekends or public holidays go out the next business day. You'll get a confirmation email with your order number as soon as you order.
Each dress is folded or hung according to fabric type inside an acid-free tissue-lined garment box or a reinforced flat-pack box with corner protectors to prevent creasing, crushing or embellishment damage. Boxes are closed with tamper-evident adhesive seals, wrapped in a moisture-resistant outer sleeve for humidity protection, and cushioned with padded inserts to absorb impact during courier handling.
Once a dress order is dispatched, an automated tracking number is generated and sent by email, with an SMS alert offered where a mobile number is provided at checkout, allowing the customer to follow the parcel from our facility to the delivery address in Japan.
If tracking shows no movement for 5 business days, write to service@JMC Corporation with your order number. We open a trace with the courier and either resend the gown or refund it in full, your choice, within 10 business days of the claim.
Photograph the sealed outer box and the dress immediately upon discovery of any transit damage without discarding any packaging materials. Contact JMC Corporation support within 48 hours of delivery with the order number and photographs attached. Support will issue a case reference and instructions for either a replacement dispatch or a full refund, and, if required, coordinate collection of the damaged item by the original courier at no cost to the customer.
We accept Cash on delivery, Bank transfer. We never ask for card or online-banking details by email or phone.
We send orders to selected countries only. You'll see the cost and timing for your destination at checkout, before you pay. If import duties apply where you live, they're yours to cover on arrival.
Write to service@JMC Corporation or call +81 872 730 965 during Mon-Fri 08:45-18:00, Sat 10:00-15:30, break 13:00-13:45. We answer every message within one business day.